Effective Date: 01-11-2020
WHAT INFORMATION WE COLLECT AND WHY
We may collect Personal Information in various ways, such as when you: enter into a transaction or contractual arrangement with us; provide data at industry events and trade shows; visit our facilities or we visit you at your offices; contact our customer services; or in connection with your inquiries and communications with us. We may also collect Personal Information from other sources, including the Client, data companies, publicly accessible databases, and joint marketing partners.
HOW WE USE PERSONAL INFORMATION
We do not use Personal Information for purposes that are materially different to the purposes for which they were originally collected. If these purposes change in the future, we will provide you with notice and a request to consent to (or an opportunity to opt-out of) this new use where so required by applicable law.
“Do Not Track” Notice: “Do Not Track” is a preference that you can set in your browser to let websites you visit know that you do not want them collecting certain information about you. DSM does not currently respond to, or honor, Do Not Track signals or requests from your browser.
We do not knowingly collect personal information from children under the age of seventeen (17) without authorization by a holder of parental responsibility. If you believe that we may have collected personal information from or about a child under the age of seventeen (17), please send an email to firstname.lastname@example.org with the subject line “Personal Data of a Minor.”
HOW WE PROTECT YOUR PERSONAL INFORMATION
We seek to use commercially reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Where we have given you (or where you have chosen) a username and password (either as a Client or an End User) to access our Platforms, you are responsible for keeping this information confidential and preventing unauthorized access to your account. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “How to Contact Us” section below.
Where we collect your payment card information, we will comply with all applicable Payment Card Industry Data Security Standards (PCI-DSS).
RETAINING YOUR PERSONAL INFORMATION
We retain personal information for as long as needed or permitted in light of the purpose(s) for which they were obtained and consistent with applicable law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you or our Client, and provide the use of our Platforms to you or our Client (for example, for as long as you have an account with us or keep using the Platforms);
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
KEEPING YOUR INFORMATION UPDATED
Where you have set up an account on one of our Platforms through our Clients, it is up to you to keep your personal information up to date. If you are unable to update your personal information, please contact our relevant Client with which you have a primary relationship. If our Client is unable to assist you, we will endeavor to assist our Client with updating your information.
INFORMATION FOR CALIFORNIA CONSUMERS
The information and rights in this section apply specifically to California residents.
In compliance with the California Consumer Privacy Act (“CCPA”), Design Suites Miami does not sell, trade, or rent any Personal Information, nor have we done so in the preceding twelve months. Design Suites Miami has not sold the Personal Information of minors under 16 years of age without first attaining affirmative authorization.
California residents are entitled to contact us to request information about whether we have disclosed Personal Information to third parties for the third parties’ direct marketing purposes. Currently Design Suites Miami does not disclose Personal Information to third parties for their direct marketing purposes. Thus, upon receipt of such a request by a California consumer, and as required by California state law, we will respond with either (1) a confirmation that we have not disclosed any Personal Information to third parties for their direct marketing purposes in the previous calendar year, or (2) if our practices have changed, provide a list of all third parties to whom Personal Information was disclosed for their direct marketing purposes in the preceding calendar year, whichever is relevant. California consumers may request further information about our compliance with this law by emailing us at email@example.com.
Under the CCPA, California consumers have various rights regarding the Personal Information that DSM’s clients collect and process using DSM’s platforms.
California consumers have the right to:
- Request disclosure of the categories and specific pieces of Personal Information that a Business has collected about you.
- Request disclosure of the categories of third-party sources, if any, from which a Business has collected Personal Information about you.
- Disclosure of the Business or Commercial Purpose(s) for which your Personal Information has been collected.
- Receive a list of the categories of third parties with whom a business has shared your Personal Information.
- Request that a business delete any Personal Information that it has collected from you (subject to exceptions).
- Not be discriminated against by a business (e.g. charged different rates, provided different levels of service, denied goods or services, or suggested any of the preceding) for exercising any of the individual rights granted above.
- Designate an authorized agent to exercise any of the individual rights granted above, on your behalf.
- Opt-out of the sale of Personal Information, if applicable.
To exercise any of your rights as a California consumer, you should contact the Client with which you have a direct relationship, or contact DSM directly if your relationship is only with us (e.g. personnel of our Clients or our potential Clients) by sending an email to firstname.lastname@example.org.
Before complying with your request, our Clients (or DSM) may need to verify that it is you that is making the request. To accomplish this, you (or your authorized agent) may be requested to (1) confirm specific pieces of Personal Information that our Clients (or DSM) already know about you, or (2) provide our Clients (or DSM) with appropriate identification depending on the sensitivity of the information requested. California consumers are limited to two requests for Personal Information per twelve-month period.
END USERS’ PERSONAL INFORMATION
Our Clients who utilize our Platforms to create property management websites are responsible for what they do with the Personal Information they collect, directly or through DSM’s Platforms, about their End Users. If our Clients utilize our payment processing functions, your payment information may be processed via third party payment processors in accordance with such payment processors’ terms and policies. We transmit your complete payment information when you initiate a payment through the DSM Platform. We collect this information only so that we can pass it along to our payment processors, which you agree to use by submitting a payment through the DSM Platform. Where we collect your payment card information, we will comply with all applicable Payment Card Industry Data Security Standards (PCI-DSS).
If you have any questions or complaints related to our practices with respect to the collection, use, or disclosure of personal information, please feel free to contact us at:
Design Suites Miami Legal Department
5445 Collins Ave, Front Desk CU14, Miami Beach, FL 33140